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A Progressive and Exciting Workplace

At Acumed, the people who work here are our most valuable asset. By providing a dynamic environment that supports individual growth and responsibility, we’ve been able to hire, and retain some of the brightest minds in healthcare. We believe strongly that each of our employees makes an impact on the lives of the patients who receive our products. Which is why we encourage everyone within the company to push the limits of their expertise, whether it’s in engineering, production, inspection, marketing, or regulatory and compliance. Personal health and happiness are highly valued at Acumed, and we devote a significant amount of resources to ensure it. We provide benefits that enhance medical care, help plan for the future and promote general well being.

Acumed is currently hiring for a variety of positions. To apply for an open position, please visit our careers portal.

Benefits Include . . .

  • Generous PTO
  • Medical, dental, and life insurance
  • Short and long-term disability insurance
  • 401(k)
  • Nine paid holidays
  • Retirement plan
  • Flexible spending accounts
  • Educational assistance
  • TriMet bus pass subsidy
  • Costco membership subsidy
  • Gym membership subsidy
  • An employee referral program
  • Bike room and showers

Current Open Positions

Position Location Department Posted Onsort descending
Instructional Designer Hillsboro, OR, USA Medical Education Apr. 10, 2015

The Instructional Designer develops and designs curriculum and content for Medical Education and Sales Training programs for Acumed personnel and customers to promote the safe use of our products, increase product knowledge, and sales techniques. This position combines in-depth knowledge of adult learning theory and skill development, various forms of instructional media, and facilitation expertise. The Instructional Designer develops an entire curriculum from individual courses to entire programs, with multiple coursework. Keeps abreast of emerging instructional design theory, instructional technologies, and developments in technology enhanced learning tools by participating in professional development and research activities.

• Develop training objectives roadmap for overall curriculum structures and develop education plans for each project. Design and implement the process for curriculum planning and course development.
• Develop project proposals including budgets, timelines as part of curriculum development process.
• Design, develop and implement e-learning and classroom training for various target audiences using appropriate writing styles to make content easy to understand. 
• Create online self-paced training modules that reinforce key anatomy, procedure, and product objectives.
• Analyze learning aims and objectives and work with Subject Matter Experts (SMEs) to design solutions that align with learner and business needs. Apply instructional design theories and practice.
• Develop training on competitive product initiatives to ensure field salesforce can respond to competitive product offerings.

• Bachelor's degree in Education, Clinical (R.N. RPh) or Technical area such as engineering or science required. MS in Instructional Design & Development or Education preferred
• 3 or more years of experience developing educational content at the corporate level
• Prior curriculum design experience required; Instructional Design & Development or Education preferred.

To apply, please visit our applicant registration page

Acumed is a drug-free environment and an equal-opportunity employer.

Product Manager, Acute Innovations Hillsboro, OR, USA Acute Product Management Jul. 08, 2015
ACUTE Innovations, a subsidiary of Acumed, is looking for an energetic Product Manager to help our business continue to grow! ACUTE offers an innovative product portfolio, a robust benefits package, and a strong employee culture.

The Product Manager plans, organizes, and controls an assigned ACUTE Innovations Product Segment/family from conceptual stages through product life cycles to optimize profit and meet marketing, financial and corporate growth objectives.

• Assists in developing strategies to adjust and promote various product lines, to improve sales and profit.
• Develops and manages action plan(s) for new product introduction.
• Oversees the formulation of marketing strategies and tactical execution including pricing, selection or market segments for special emphasis, promotional and advertising support of sales, and specifying the necessary product characteristics.
• Works closely with internal and external resources to determine business unit needs for growth.
• Directs medical education courses including setting the faculty, initiating the topics to be covered, and working with surgeons in presentations to help promote ACUTE Innovations product.
• Develops relationships with key surgeon consultants to drive product sales.
• Participates in conventions and professional exhibitions to maintain company image and remain aware of product requirements and new market opportunities.
• Prepares long range, annual, quarterly, and monthly forecasts for each product line. Analyzes forecasts variances and recommends corrective actions to minimize future back orders or potential obsolescence. Reviews forecast for product requirements and originates plans and objectives to continually be competitive with or ahead of market needs.
• Develops and maintains product line technical expertise and contacts with key surgeons and customers of product responsibility by observing surgery, attending medical/scientific meetings, presentations, and seminars while gathering competitive information.
• Determine list pricing for all assigned products via thorough competitive analysis, market trends, etc.
• Conducts market research activities to analyze and identify market needs and issues. Evaluates existing ACUTE Innovations product lines in light of those changes and develops line simplification strategies when appropriate.
• Trains and assists ACUTE Innovations field representatives on products and competition.

• BA/BS in marketing, communications or related field.
• At least 5+ years of experience in a sales or classical marketing function, preferably with direct product management experience
• Background in orthopedic products or medical devices highly preferred
• Strong interpersonal and relationship management skills

To apply, please visit our applicant registration page

Acumed is a drug-free environment and an equal-opportunity employer.

Packager Hillsboro, OR, USA Special Processes Jul. 20, 2015

The Packager performs manual packaging operations or sets up and operates machinery to pack and/or wrap containers with finished product for storage or shipment.

This is a great opportunity with a growing manufacturing department. This position is eligible for a robust medical benefits package, annual discretionary bonus opportunity, 401(k) plan, and much more!

• Package all non-sterile product for storage in inventory
• Identify product according to label and insert appropriate documentation
• Consistently and accurately inspect, verify, and reconcile orders and labels
• Observe operations and inspect packaged items for conformance with specifications
• Identify equipment malfunctions and report needed repairs
• Maintain accurate inventory of packaging materials

• High school diploma or equivalent combination of education and experience
• Ability to communicate effectively with coworkers and supervisor
• Ability to read and speak English sufficiently to read, understand and complete all paperwork.

To apply, please visit our applicant registration page

Acumed is a drug-free environment and an equal-opportunity employer.

Product Designer III Hillsboro, OR, USA Product Development Engineering Aug. 28, 2015

• Research product designs, concepts, indications, intended use and competitive landscape for new and existing product lines independently.
• Develop and create design concepts, product designs, specifications, working models/prints, and related documents required by Acumed to produce products independently.
• Maintain existing product designs through NCRs, alerts, complaints and other associated documents.
• Expected to provide technical design/drafting mentoring and coaching to other product development employees.
• Function as a Product Development representative on cross-functional Product Development Teams (PDTs) on larger product introductions.
• Complete general design-related calculations under supervision.
• Review patents relevant to assigned projects.
• Participates & contributes to risk management system as well as design control process.
• Conducts tests and writes test reports based on previously written test protocols of existing and new products under direct supervision.
• Independently manages prototype creation internally and externally.

• More than 5 years of mechanical design or related experience
• Minimum 6+ years of experience with CAD software.
• Must have exceptional written and verbal communication skills to effectively work with supervisor and representatives from various departments as well as outside customers and contacts.
• Advanced knowledge of GD&T and drafting standards.
• Basic knowledge about FDA and CE mark registrations.
• Advanced knowledge of anatomy/physiology.
• Demonstrated report writing skills.

To apply, please visit our applicant registration page

Acumed is a drug-free environment and an equal-opportunity employer.

Regulatory Affairs Specialist I Hillsboro, OR, USA Regulatory Sep. 08, 2015

The Regulatory Specialist I helps create, develop and maintain materials needed for regulatory compliance. Assists with company compliance activities, new product submissions, listings, and registration of medical devices. This is a great opportunity for a junior Regulatory Affairs professional!

• Understands regulations, follows complex directions, and investigates when clarification is needed.
• Initiates International product registration, including renewals or changes and certificates for foreign governments
• Manages correspondence with the regulatory and standards agencies or organizations such as FDA, MDD Notified Body, Health Canada, Medimark
• Prepares, organizes, and coordinates data for submission to the FDA or regulatory agencies (e.g. 510(k), MDD Technical Files, etc.)
• Participates in the preparation and execution of ISO and FDA audits
• Assures regulatory compliance and content accuracy of Technical Files and 510(k) files
• Completes the duties described in the Quality Manual
• Converts and/or approves ECRs/ECOs requiring regulatory review
• Assists in package insert (instructions for use) development, organization and application
• Assists in determination of appropriate safety, regulatory, evaluation and testing requirements for new and approved products
• Product development design review team and risk team contributor, providing regulatory/compliance perspective and expertise, to assure products are in compliance with relevant US and foreign standards, codes and regulations

• Bachelor of Science in Biology, Chemistry or related field required
• Knowledge of applicable FDA, CMDCAS, ISO, and MDD requirements and consensus standards
• 1 - 3+ years of regulatory experience
• Ability to support product development projects

To apply, please visit our applicant registration page

Acumed is a drug-free environment and an equal-opportunity employer.

Regulatory Affairs Specialist III Hillsboro, OR, USA Regulatory Sep. 08, 2015

The Regulatory Specialist III will function as the regulatory representative in the product development process to develop and execute product strategies. The Specialist will provide training and support for internal stakeholders, external customers, and the relevant competent authorities. In addition, the Specialist will perform local country surveillance for assigned regulatory activities. Also, the Regulatory Specialist will ensure all records and systems supporting regulation are adequately maintained and compliant to current regulations.

• Must have a self-driven ability to investigate and understand regulations. Senior-level employee that works well independently and with a team, depending on the situation requirements.
• Initiate and maintain required establishment listings for FDA, EU MDD and CMDCAS including renewal or changes
• Initiate and maintain accurate international product registration, including renewal or changes, and certificates for foreign governments
• Manage correspondence with the regulatory and standards agencies or organizations such as FDA, MDD Notified Body, Health Canada, ISO, Acumed's EU Authorized Representative
• Prepare, organize, coordinate content/data and ensure regulatory compliance for submission to the FDA or regulatory agencies (e.g. 510(k), PMA, MDD Technical Files/Design Dossiers, global registration applications, etc.)
• Ensure all processes for the essential functions are documented in procedures
• Review and disposition ECRs/ECOs for potential impact to new and existing registrations.
• Review of all Product labeling to assure compliance with registrations.
• Assist in determination of appropriate product testing to support registration activities.
• Determine the best strategy to register new products in specific global markets

•  Bachelor's degree required in Regulatory Affairs, Biology, Chemistry, Engineering, or related field

• 3-5+ years of related experience required
• Evidence of applied knowledge of applicable FDA, CMDCAS, ISO, MDD, region-specific requirements and consensus standards
• Ability to work with FDA, Notified Body, EU Authorized Representative and other global regulatory agencies
• Able to manage multiple projects simultaneously
• Proven track record of strong team work, creatively strategic thinking
• Ability to work well with others, support regulatory activities and mentor/train others
• Excellent written and verbal communication skills


To apply, please visit our applicant registration page

Acumed is a drug-free environment and an equal-opportunity employer.

International Marketing Manager Hillsboro, OR, USA Marketing Sep. 08, 2015

The Marketing Manager supports the achievement of revenue goals by developing strategies and programs to increase the adoption of on-market products and to optimize the launch of new products in partnership with Product Management. In order to ensure that the strategies and programs developed will be effective, the Marketing Manager conducts market research to understand targeted customer groups, industry trends and competitive strategies. By providing oversight over how Acumed's product marketing initiatives come together, the Marketing Manager will also work closely with the Marketing Communications team to ensure that all advertisements, PR, on-line promotional strategies, etc. align with the annual regional marketing plan.

• The Marketing Manager aligns individual product marketing plans generated by Product Management to develop a marketing plan for their assigned region.
• Implements annual regional marketing plan and budget that effectively supports the sales organization achieve its annual revenue goal.
• Ensures marketing communications are coordinated, support marketing plan objectives and meet organizational expenditure requirements.
• Conducts primary and secondary market research to drive improved customer insights and understanding of industry trends, compiles and analyzes data for use by product management and sales. Refines marketing plan based on data analysis.
• Assesses competitive strengths and weaknesses and consolidates the data for use by product management.
• Using market research, helps define target customer and develops programs and tools that will facilitate the acquisition of new customers and the retention of current customers.
• Using market research, helps define and communicate Acumed vs competitive positioning to ensure market competitiveness. 
• Supports new product launch priorities working with RBMs to define each product's Distribution Plan. 
• Maintains relations with agents through frequent communication that helps us better understand their needs and how we can increase their focus on selling Acumed products.

• BA/BS in Business or related field required; Master's in Business Administration preferred.
• Minimum of 3 years of experience in marketing; at least 2 years of experience with medical products or medical devices highly preferred.
• Orthopaedic, trauma, dental, or spine experience highly preferred.
• Knowledge of business development principles related to strategic planning and resource allocation.
• Demonstrated track record of success in developing marketing plans and managing marketing processes.
• Demonstrated strategy, communication, and presentation skills.

To apply, please visit our applicant registration page

Acumed is a drug-free environment and an equal-opportunity employer.

Process Engineer II Hillsboro, OR, USA Process Engineering Sep. 14, 2015

The Process Engineer (PE) supports production cells and new product development teams to meet operational objectives by developing, integrating, and improving production processes and systems. The Process Engineer also ensures compliance to Acumed, FDA, and ISO regulations.

• Design basic production fixtures to include models, drawings, and specifications
• Develop new production Routes, Bill of Materials (BOMs), and Inspection Plans via ECOs
• Manage Quality Notification (QN) system and disposition all non-conforming product
• Support corrective/preventative action activities (CAR/SCAR)
• Prepare and analyze quality metrics to identify repeated quality issues
• Lead cell level Process Improvement (PI) initiatives and implement Lean tools
• Develop manufacturing plans and timelines for new product release
• Review new product design for manufacturability prior to production release
• Coordinate Pilot Production Runs and conduct production readiness reviews (PRR)
• Develop and execute Process Validation protocols and reports
• Implement and improve upon existing manufacturing processes

• 2+ years process engineering or related experience
• Applied 3D CAD experience in Autodesk Inventor, Solidworks, PRO-E or equivalent
• Applied understanding of Geometric Dimensioning & Tolerancing (GD&T)
• Applied understanding of Process Validation (IQ, OQ, & PQ) requirements
• Wet Processing experience desired
• Experience in the Medical Device industry desired
• Knowledge of FDA and ISO 13485 Regulations
• Understanding of Risk Management and experience with tools such as FMEA

To apply, please visit our applicant registration page

Acumed is a drug-free environment and an equal-opportunity employer.

Training & Development Assistant/Receptionist Hillsboro, OR, USA Human Resources Sep. 24, 2015

The Training and Development Assistant performs administrative tasks related to department functions such as assist in the coordination and administration of cost-effective employee and organizational training and development programs which ensure employees have the knowledge and skills related to job duties and are provided the opportunity to improve and develop professional skills and knowledge to meet current and future organizational needs.

• Assist in the implementation, sustainment, scheduling, logistics, and calendaring of employee training and development programs that address company training needs including new employee orientation, job-specific skills training, cross-functional training, file maintenance, apprenticeship programs, required certification programs, employee development plans and other assigned training and development initiatives.
• Assist in the administration of Company's Learning Management System (LMS), update and maintain LMS participants accordingly. Ensures LMS data is accurate and up to date.
• Assist in the administration of the Company's employee promotion policy/procedure, assess application of the .
• Monitors the training and development budget. Uploads training requests and compiles monthly/annual reports.
• Assist in the facilitation of training on a variety of topics as required. Training methods include on-the-job training; apprenticeship training; classroom training; and electronic learning, which may involve interactive Internet-based training, multimedia programs, distance learning, satellite training, other computer-aided instructional technologies, videos, simulators, conferences, and workshops.
• Maintains the performance management system and related employee development plans.
• Coordinates training needs and activities for department/division management.
• Receive and file personnel related documentation pertaining to training and performance evaluations.
• Monitor distribution of Company documents and obtain signatures of approval and receipt.
• Examine employee files to answer inquiries and provide information for personnel actions.
• Record, update, and maintain employee information in the HRIS system and employee files per established procedures.
• Provide reception desk coverage.

• Associates degree in Human Resources or business related field; Bachelor's degree preferred.
• Two years related administrative work experience required, preferably in human resources training and development.
• Interpersonal and communication skills including the ability to communicate effectively with employees at all levels of the organization.
• Knowledge of principles and processes for providing customer service to internal and external HR customers.
• Basic knowledge/interest of principles and procedures for human resources including training and development, operational management, Human Resource Information Systems, recruitment, selection, training, benefits, and compensation
• Ability to identify problems, review related information, develop and evaluation options, and implement solutions

To apply, please visit our applicant registration page

Acumed is a drug-free environment and an equal-opportunity employer.

Wet Processing Technician Hillsboro, OR, USA Special Processes Sep. 29, 2015

The Wet Processing Technician operates machines that wash and/or Passivate to remove impurities from medical devices or, to color anodize titanium parts. These responsibilities extend to all aspects of wet processing and environment, including process improvement and lean manufacturing concepts.

Shift: Monday - Thursday, 5:00am - 3:30pm

Work location: Cornelius Pass Special Processes Cell

Responsible for the following as they apply to either the Clean/passivation area or the Titanium anodize area:
• Maintain efficient production in the clean/passivation or anodizing areas.
• Read blueprints to determine material and processing requirements; follow processing instructions as identified by work order router and work instructions; package parts following the proper procedure to prevent damage during in-house transport and/or shipping to secondary vendor processing.
• Organize and process work in an efficient manner to maintain a low throughput average.
• Demonstrate an awareness of when and how the hand cleaning process should be used in clean/passivation.
• Use anodizing process to color titanium parts according to Acumeds requirements and quality standards.
• Maintain cleaning, passivation, etching and/or anodizing chemicals per work instructions.
• Use titration process to analyze fluid concentrations.
• Record bath concentrations and/or titration results as necessary, maintaining accurate records per SOP
• Operate controls to regulate temperature and length of cycles.

• High School Diploma / GED or equivalent
• "Controlled Process" cleaning, passivation, anodizing and/or clean room experience highly preferred
• Ability to work in a controlled environment using cleaning & passivation chemicals and following established procedures
• Ability to operate machines and use control mechanisms
• Ability to read blueprints and follow written instructions

To apply, please visit our applicant registration page

Acumed is a drug-free environment and an equal-opportunity employer.

Senior Product Manager Hillsboro, OR, USA Product Management Oct. 01, 2015

Acumed is looking for a Senior Product Manager to Develop and manage the long-term strategic vision of an assigned Acumed product indication portfolio through the product life cycle. The Senior Product Manager will lead the development of the portfolio strategy by capturing the voice of customer, and has advanced knowledge of the global orthopedic market environment. This position works with the Product Management team and other departments within the company to drive strategic upstream and downstream activities, and gathers data to facilitate business decisions regarding product development and portfolio strategy that are communicated across key Acumed stakeholders.

This is a great opportunity for a high-energy product manager seeking an growth opportunity in the fracture management space!

• Oversee the formulation of short-, mid-, and long-term product portfolio strategies and tactical execution including pricing & reimbursement strategy, global registration & distribution strategy, and clinical data strategy.
• Ensure product line strategy and products released to market meet the voice of the customer.
• Drive and creates value proposition and works with Marketing to develop messaging for each product and customer segment in assigned portfolio.
• Understand and communicate market trends, sales trends, market share, and unit sales trends for each product line in assigned portfolio.
• Collaborate with internal and external resources to determine future product development projects in order to maintain growth in alignment with overall corporate objectives.
• Prepare long range, annual, quarterly, and monthly forecasts for each product line. Analyze forecast variances and recommend corrective actions.
• Develop and maintain product line technical expertise and contacts with customers by observing surgery, attending medical/scientific meetings, presentations, and seminars.
• Develop relationships with surgeon consultants to drive product development and educational programs.
• Utilize primary and secondary market research reports to analyze and identify market needs and issues. Evaluate existing Acumed product lines in light of those changes and develop new strategies when appropriate.
• Conduct domestic and international product training programs for internal and external customers. Train Acumed field representatives on Acumed products and the competition at a product expert level.
• Propose Product Management Selling, General, & Administrative budget for new product development projects.
• Represent Acumed at tradeshows and educational courses to increase awareness of new product requirements and market opportunities.
• Manage feedback from field regarding Acumed product and enter data into product feedback database and the Acumed complaint system.
• Responsible for taking and answering technical calls regarding Acumed products, both during and outside of regular business hours.

• BA/BS in marketing, communications or related field required
• 5+ years of experience in a sales or classical marketing function, preferably with direct product management experience
• Background in fracture management highly preferred
• MBA highly preferred
• Ability to work collaboratively and independently in a cross-functional and team oriented environment
• Strong oral and written English skills (both in groups and one-on-one interaction)
• Strong analytical skills and ability to deliver results with multiple and complex project
• Previous experience with coaching required
• Strong working knowledge of MS Office Suite (Word, Excel, Outlook)

To apply, please visit our applicant registration page

Acumed is a drug-free environment and an equal-opportunity employer.

Director of Medical Education & Product Training Hillsboro, OR, USA Medical Education Oct. 06, 2015

The Director of Medical Education & Product Training (DMEPT) develops, implements and oversees administration of product training and medical education programs which provide essential Company product knowledge and general business operations skills to distributors, principals, agents and the Company's field sales representatives. The DMEPT also develops, implements and oversees administration of medical education programs which provide Acumed's product users with information to ensure the safe and efficacious use of our products. The DMEPT directs and oversees the Company's product training and medical education teams in the development and delivery of medical education programs which meet all compliance and/or regulatory requirements.

This is a key leadership role within the Acumed organization. We're looking for an innovative, energetic, and team-focused leader to help drive towards our medical education and product training objectives!

• Identifies, develops, and delivers field product training and medical education for health care professionals, distributors, agents, and sales associates representing Acumed product lines.
• Coordinates product-related education with Product Management for surgeons, sales representatives, and healthcare professionals that effectively prepare surgeons to use Acumed's products safely and efficaciously.
• Establishes and monitors standards and control systems for implementing and evaluating field training and medical education programs including the development of training program templates and models to ensure consistency and compliance as required.
• Drafts for executive approval a comprehensive yearly Field Training and Medical Education business plan and Needs Assessment aligned with Company's overall business plan and its strategic direction.
• In regular collaboration with Product Management teams, identifies and reassesses product training requirements and strategies based on product progression through the product lifecycle process.
• Develops and maintains standard operating procedures related to conducting Acumed medical education.
• Creates and drives performance metrics aligned with training strategy and department objectives
• Provides leadership, direction, and support to field training and medical education staff.
• Evaluates performance of staff by establishing objectives and measurements; provides constructive feedback on a regular basis.
• Manages department budget allocations within Company guidelines, always looking for cost-effective solutions which result in delivering high quality learning experiences. Provides direction regarding expense management.

• Bachelor's degree in Learning and Development, Instructional Design, Marketing, Biology, Business or related field
• Advanced degree in related field preferred
• 5-10 years of Learning and Development/Training experience
• 3-5 years of medical device sales or marketing experience, preferably in orthopaedics
• Demonstrated ability to successfully develop and deliver training programs utilizing skills in instructional design, adult learning theory and various training technologies
• Excellent coaching and communication skills with ability to deliver innovative solutions and gain consensus through personal influence
• Strong organizational, planning, project management, problem resolution, communication, presentation, facilitation and leadership skills
• Excellent written and verbal communication skills; strong presentation skills, and strong project management, leadership, and team building skills

To apply, please visit our applicant registration page

Acumed is a drug-free environment and an equal-opportunity employer.

Medical Education Program Manager Hillsboro, OR, USA Medical Education Oct. 06, 2015

The Medical Education Program Manager (MEPM) is responsible for developing and hosting medical education courses. This MEPM works with surgeon subject matter experts to develop and oversee course objectives, curriculum, educational tools, presentations, and hands-on workshops. The MEPM designs educational courses based on clearly defined objectives which meet the needs of the surgeon attendees. Work includes implementing platforms and event coordination for group instruction, lectures, demonstrations and workshops to provide high quality surgeon education programs under the supervision of the Director of Medical Education and Product Training.

• Partner with subject matter experts to document complex medical education materials, handouts, lesson plans and multimedia presentation materials.
• Assist in the development and maintenance of educational curriculum, including multi-media educational learning objects.
• Adapt pre-designed course materials to meet instructional objectives.
• Ensure all prepared materials are based on clearly defined regulatory, compliance and internal policies and guidelines.
• Implement comprehensive training structure for HCP's including: surgical staff, residents, Fellows and champion surgeons.
• Review and continuously improve upon existing instructional materials, course agendas, lecture topics, lesson plans, handouts or demonstrations.
• Collaborate with internal partner teams (i.e., Product Management, Marketing, Sales) to plan and implement surgeon educational programs on the international, national, and regional level
• Assist in organizing onsite and offsite workshops and educational courses for surgeons, business partners and other work groups as assigned.
• Coordinate registration, hotel arrangements, catering, transportation, course evaluations and documentation with internal and external partners.
• Document surgeon expenses related to educational courses.
• Generate surgeon invitations, statements of work (SOW), engagement expectations, document activities, and ensure fee-for–service and reimbursement payments relevant to the program.

• Bachelors Degree in Science, Communications, Education or related field
• 2 years of events, marketing, or education experience required
• 2 years of medical device experience preferred
• Proven ability to train and educate; passion for learning.
• Excellent writing, verbal communication and presentation skills.
• Proven ability to communicate complex material in a simple, straight forward, easily understood presentation.
• Competency in creating PowerPoint presentations and utilizing Excel spreadsheets for activity tracking.

To apply, please visit our applicant registration page

Acumed is a drug-free environment and an equal-opportunity employer.

Business Services Specialist Hillsboro, OR, USA Customer Service Oct. 09, 2015

The Business Services Specialist interacts with customers to provide information in response to inquiries, receive orders for products, and works to handle and resolve complaints following established procedures to ensure that good customer relations are maintained, and complaints are resolved fairly and effectively, and in accordance with Acumed procedures. He or she will accurately and efficiently process orders, maintain reports, initiate process improvements, and provide effective communication. Assists senior staff on order status, product information, account status, pricing, product or service.

This is a temp-to-hire opportunity.

• Confer with customers by telephone and email to provide information about products or services, take or enter orders, or obtain details or complaints
• Ensure that issues are resolved both promptly and accurately
• Assist with resolving billing issues and shipping discrepancies
• Gather documentation and complete required forms for resolution
• Efficiently and accurately enter customer orders
• Receive and record customer complaints professionally and accurately, refer unresolved complaints to designated departments for investigation
• Work with Planning, Logistics and other departments to ensure best results for customers

• High School diploma required; Associates or Bachelor's degree preferred plus minimum of 1-2 years customer service experience required
• Excellent people skills and a positive, professional image at all times
• Excellent verbal, written and telephone skills supported by strong interpersonal skills and ability to work within a team structure
• Ability to work under a high stress environment, maintain composure and adhere to daily deadlines
• Effectively resolve problems and answer questions In a clear and concise manner
• Ability to multi-task (i.e. simultaneously answer multiple phone calls and process orders) and manage time effectively
• Strong working knowledge of MS Office (Word, Excel, Outlook)

To apply, please visit our applicant registration page

Acumed is a drug-free environment and an equal-opportunity employer.

Senior Accountant - Temporary Hillsboro, OR, USA Finance Oct. 12, 2015

The Senior Accountant performs specialized and complex professional accounting responsibilities requiring thorough knowledge and understanding of generally accepted accounting principles and practices. The Senior Accountant is responsible for preparing balance sheets, profit and loss statements, and other financial reports, as well as analyzing processes, procedures, trends, costs, revenues, financial commitments, and obligations incurred to predict future revenues and expenses.

This is a 90-temporary assignment, assigned to a full-time, Monday - Friday work schedule.

• Prepare, examine, and/or analyze financial statements or financial reports to assess accuracy, completeness and conformance to reporting and procedural standards.
• Analyzes and interprets financial information.
• Knowledge of all processes and duties within the accounting department.
• Creates, prepares, and approves month end journal entries.
• Ensures accuracy of GL through accurate posting & investigation of discrepancies.
• Maintains GL account allocations.
• Maintains and reconciles highly complex ledgers, Income, & Balance Sheet Accounts.
• Participates in month end processing and financial statements and reports.
• Develop, maintain, and analyze budgets preparing periodic reports that compare budgeted costs to actual costs.
• Researches/develops/documents/implements necessary changes to correct process problems and improve efficiency.
• Mentors/instructs/trains accounting personnel on proper accounting procedures, development of procedures and work instructions.
• Provides mentoring for employees on utilizing SAP for accounting activities.
• Mentors employees at all levels on how to interpret and utilize financial information.
• Prepares audit schedules and support documentation for annual audits.
• Closes month/year in accounting systems.

• BA/BS degree in accounting/or related field or equivalent experience required.
• 5+ years accounting experience required.
• 1+ years Cost accounting experience preferred.
• Demonstrated expertise with GAAP.
Advanced experience with SAP and MS Office applications.
• Experience in a product manufacturing environment preferred.

To apply, please visit our applicant registration page

Acumed is a drug-free environment and an equal-opportunity employer.