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Careers at Acumed

Looking for a career that makes a difference? Acumed provides a progressive and exciting workplace. Acumed's position as an innovator in the orthopaedic implant market means that we move quickly to take advantage of areas unaddressed by larger companies. This creates a dynamic environment in which employees are supported in growth and responsibility.

Our people are by far the most valuable resource we have. We believe strongly in empowering each other to make a difference in the future of the company and the lives of the patients who receive our implants.

Pushing the limits in orthopaedics takes us all to new heights, whether that’s in engineering, manufacturing, inspection, marketing, or compliance.

Acumed is currently hiring for a variety of positions. To apply for an open position, please visit our careers portal.

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Acumed offers many valuable benefits to our employees.

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Current Open Positions

Positionsort descending Location Department
Business Services Specialist Hillsboro, OR, USA Customer Service

The Business Services Specialist interacts with customers to provide information in response to inquiries, receive orders for products, and works to handle and resolve complaints following established procedures to ensure that good customer relations are maintained, and complaints are resolved fairly and effectively, and in accordance with Acumed procedures. He or she will accurately and efficiently process orders, maintain reports, initiate process improvements, and provide effective communication. Assists senior staff on order status, product information, account status, pricing, product or service.

Duties/Responsibilities

  • Confer with customers by telephone and email to provide information about products or services, take or enter orders, or obtain details or complaints
  • Ensure that issues are resolved both promptly and accurately
  • Assist with resolving billing issues and shipping discrepancies
  • Gather documentation and complete required forms for resolution
  • Efficiently and accurately enter customer orders
  • Receive and record customer complaints professionally and accurately, refer unresolved complaints to designated departments for investigation
  • Work with Planning, Logistics and other departments to ensure best results for customers

 

Qualifications

  • High School diploma required; Associates or Bachelor's degree preferred plus minimum of 1-2 years customer service experience required
  • Excellent people skills and a positive, professional image at all times
  • Excellent verbal, written and telephone skills supported by strong interpersonal skills and ability to work within a team structure
  • Ability to work in a high-stress environment, maintain composure and adhere to daily deadlines 
  • Effectively resolve problems and answer questions In a clear and concise manner
  • Ability to multi-task (i.e. simultaneously answer multiple phone calls and process orders) and manage time effectively
  • Strong working knowledge of MS Office (Word, Excel, Outlook)

To apply, please visit our applicant registration page

Acumed is a drug-free environment and an equal-opportunity employer.

Chief Growth Officer Hillsboro, OR, USA Executive

Acumed's Chief Growth Officer (CGO) holds responsibility for driving sustained, profitable, above-market growth through the development and execution of a growth vision and short- and long-term growth strategies. The CGO will lead efforts to meet strategic growth objectives, increase market share, increase geographic expansion into new markets, and launch new products. Functionally, the CGO will have oversight for Sales, Marketing, Business Development,  NPI/Product Management, and Strategy. 

As a member the Executive Team and reporting directly to the President, s/he will be responsible for developing and implementing sales strategies, initiatives, processes, and infrastructure that support the market vision as well as revenue and profit goals. S/he will grow the customer base and revenue stream by leveraging independent sales organizations, global distributor sales channels, and a world-class sales team and developing the go-to-market model required to achieve the company's strategic and financial goals.  The CGO will be responsible for determining a global marketing strategy that creates demand for Acumed products and services around the world. S/he will develop, implement, and direct all global marketing activities including the strategic vision, and establish short- and long-range goals for both inorganic and organic growth. S/he will hold principal accountability for business development activities, managing key strategic alliances, launching new products, and determining commercial levers to meet business plans. Leading an organization of more than 160 staff across global locations in Spain, the U.K., China, and the U.S., the CGO will spearhead all business development activities, exploring and evaluating opportunities which support Acumed's product roadmap and long-term growth objectives.

 

To apply, please visit our applicant registration page

Acumed is a drug-free environment and an equal-opportunity employer.

Engineering Intern Hillsboro, OR, USA Engineering

Job Purpose/Scope

The purpose of the Engineering Intern is to gain experience in engineering, designing and drafting. The Intern will gain insight into the medical device industry and gain engineering work experience, and will also be exposed to other vital company systems, such as manufacturing and quality departments.

Must be a current student in order to apply.

Duties/Responsibilities

  • Aid the engineers in the creation of complete working drawings and related documents required by Acumed to produce product
  • Learn about and aid the maintenance of existing product designs through ECOs, NCRs, drawing revisions, engineering master revisions, etc.
  • Keep an up-to-date project list
  • Record detailed design notes of product development
  • Complete general engineering calculations
  • Communicate well with supervisor and other company personnel

Qualifications

  • Must be a current student in Engineering during the course of the internship. Completion of sophomore year preferred
  • Ability to read and speak English sufficiently to read, understand and complete all paperwork
  • Experience with mechanical design preferred
  • A basic knowledge of GD&T and basic drafting standards preferred
  • Some CAD experience or equivalent preferred
  • Basic computer skills required, MS Office

To apply, please visit our applicant registration page

Acumed is a drug-free environment and an equal-opportunity employer.

Finisher (Swing Shift) Hillsboro, OR, USA Production

The Finisher finishes products according to approved prints through means of tumbling, deburring, polishing and/or blasting processes. This is a great opportunity to expand your manufacturing skillset. All full-time, regular Acumed employees are eligible for a robust medical benefits package, annual discretionary bonus opportunity, 401(k) plan, and much more!

Shift: Swing shift work schedule (M-Th 3:00pm - 1:30am)

Work Location: Cornelius Pass Plate Cell

General Duties/Responsibilities
• Maintain Acumed's high quality standards. Know, understand, and follow all SOP's and WI's.
• Continual focus on customer service (Quality, Cost & Delivery), lean manufacturing concepts, and process improvement activities.
• Accurately and thoroughly complete appropriate paperwork, and computer transactions with minimal supervision.
• Conduct preventive maintenance on finishing equipment with general supervision.
• Assist with monitoring supply levels – inform appropriate personnel when supplies are low.
• Complete individual finishing projects (tumbling, deburring, polishing and blasting).

Qualifications
• High School Diploma/GED or equivalent.
• Experience in metal finishing (hand and machine) and media blasting preferred but not required.
• Experience with machine operation preferred but not required.
• Basic mechanical aptitude, good hand-eye coordination, and detail-oriented.
• Ability to read and understand blueprints. Basic math skills.

 

To apply, please visit our applicant registration page

Acumed is a drug-free environment and an equal-opportunity employer.

Machinist I (day shift) Hillsboro, OR, USA Production

The Machinist manufactures medical devices using Swiss and CNC equipment while ensuring products are loaded and unloaded correctly per standard operating procedures. This is a great opportunity that offers a robust benefits package, a 401k plan, and a generous Paid Time Off program!

Shift: Day Shift M-Th 5:00am - 3:30pm

Work Location: Brookwood Screw Cell

Duties/Responsibilities
• Efficiently operates production machine tools to maintain Quality, Cost, and Delivery.
• Starts and observes machine operation to detect malfunctions or out-of-tolerance machining.
• Visually inspects surfaces for flaws and smoothness.
• Empties chip bins.
• Sweeps and cleans work area and equipment.
• Use established practices to ensure Quality during operation including documentation and techniques.
• Monitor machine performance.
• Perform preventative maintenance as required.


Qualifications
• Generally requires 2-4 years related experience.
• General set-up competency on Cell-specific Machine Tools.
• Demonstrated troubleshooting skills and basic programming understanding.

To apply, please visit our applicant registration page

Acumed is a drug-free environment and an equal-opportunity employer.

Medical Writer Hillsboro, OR, USA Regulatory

What does the Medical Writer do?
The Medical Writer conducts literature and clinical data searches, writes and evaluates medical and scientific content, and manages clinical evaluation reports and their process to ensure compliance with regulations and guidance documents as well as corporate and department policies and guidelines. S/he utilizes a working knowledge of Acumed and competitive products to evaluate the safety and effectiveness of Acumed products and serves as a subject matter expert on regulatory requirements of clinical data reporting as well as accessing available and relevant publications.

Duties/Responsibilties
1. Authors Clinical Evaluation Reports and other reports as assigned on Acumed products while ensuring compliance with the EU Medical Device Directive, relevant guidance documents, and Company procedures.
2. Develops and maintains knowledge of Company products and applies this knowledge to create thoroughly researched and well-written Clinical Evaluation Reports.
3. Conducts comprehensive literature and data searches of external and internal sources, including literature from journals, using Company systems and processes to support Clinical Evaluation Reports and other regulatory submissions.
4. Develops individual Clinical Evaluation Report strategy and leads other Subject Matter Experts (SMEs) such as Product Engineers, Regulatory Specialists, and clinicians to ensure clinical data analyses are sound, accurate and meet regulatory requirements for new and legacy products.
5. Manages correspondence with regulatory and standards agencies such as MDD Notified Body as appropriate to gain clarification of requirements, respond to inquiries during review of submissions, and provide industry feedback.
6. Identifies report requirements, obtains necessary information, and distills this information into detailed, accurate, concise and clear reports.
7. Manages work including scheduling and use of external resources (e.g. consulting surgeons) engaged in performing research, analysis, writing, or review to be included in a Clinical Evaluation Report per Company procedure.
8. Develops Company procedure and strategy to ensure Clinical Evaluation Reports meets regulatory requirements.
9. Collaborates with Regulatory and Quality departments on regulatory submissions, risk analyses, and other reports which may be needed to meet post-market surveillance plans (e.g. annual safety reports).
10. Occasionally assists in the creation or review of relevant Marketing Communication and Medical Education materials.

Qualifications
1. Bachelor's degree science, health or technical discipline required, advanced degree preferred.
2. 2+ years of technical writing or technical editing experience
3. 5+ years of scientific research experience
4. Experience as author or contributor on peer-reviewed manuscripts preferred
5. Experience in medical devices (orthopedics preferred)
6. Broad knowledge of medical/health information publications and sources, including online databases and reference materials
7. Expertise in literature and database searching and retrieving
8. Solid understanding of Clinical Evaluation Reports as defined by the current revision of MEDDEV2.7/1
9. Working knowledge of 21 CFR part 820, ISO13485, EU Medical Device Directive, and other applicable medical device regulations and standards (e.g. ISO 14971)
10. Demonstrates strong analytical, problem solving, and technical writing skills
11. Ability to work well with others, manage multiple projects simultaneously, and follow complex directions
12. Working knowledge of statistics, EndNote, document control systems, and orthopedic devices
13. Ability to read, write, and speak in English in order to read, understand, and complete all documentation and to communicate with team members and management.

To apply, please visit our applicant registration page

Acumed is a drug-free environment and an equal-opportunity employer.

Sales Development Manager Hillsboro, OR, USA Sales
Job Purpose/Scope

The Sales and Development Manager (SDM) provides sales training, engages in business development, and serves as a technical expert in his/her assigned region.  As the product, clinical, and sales expert, the SDM works directly with independent sales contractor (ISC) principals, sales representatives, surgeons, and other health care professionals to promote Acumed products, increase clinical knowledge, and assist in closing sales to meet revenue targets.  

Duties/Responsibilities

  • In coordination with the Regional Business Manager (RBM), develops and executes a targeted plan to improve product fluency and sales skills for each distributor in the assigned region.
  • Ensures the sales channel in his/her assigned region is properly trained and educated on surgical systems/products and related clinical conditions.
  • Attends initial surgeries as required by the RBM to ensure outstanding first use experiences and build long-term product loyalty.
  • Contributes to the development and provision of compliant sales content for new product launches and all Sales Rep Product Training (SRPT) courses including introductory, intermediate, and advanced training programs.
  • Conducts and supports scheduled Sales Representative Product Training (SRPT) when assigned.
  • Attends and participates in assigned tradeshows, product training events, and regional cadaver labs in the field or at Acumed headquarters. 
  • Continually acquires knowledge of the clinical practice of orthopedic trauma and competitive products by staying current with publications and reviewing clinical evidence available in the orthopedic and trauma discipline.
  • Serves as the primary technical and clinical resource in the field to sales representatives, ISC principals, customers, and Acumed personnel to address basic and complex issues.
  • Develops long term relationships with Key Opinion Leaders. 
  • Participates, as requested by Product Management, in select voice-of-customer (VOC)-related input forums. 
  • Makes recommendations to Product Management regarding VOC participants based on their product knowledge and clinical expertise.
  • Enters field information into Customer Relationship Management (CRM) system as required.
  • Maintains full compliance with Acumed policies, AdvaMed’s Code of Conduct, and all applicable laws and regulations.

Qualifications

  • BA/BS in Business Administration or a related field; or equivalent combination of education and experience required
  • 3+ years of experience in orthopedic and/or trauma medical device sales required
  • Ability to think strategically, stay positive in stressful situations and work with other Acumed employees and independent sales agencies as ‘one team’
  • Strong selling, planning, organizational, and communication skills
  • Ability to master technical product knowledge with the ability to demonstrate proper surgical use of Acumed products to surgeons
  • Strong knowledge of orthopedic market, trends, and medical device products
  • Demonstrated ability to effectively handle difficult customer situations  
  • Proficiency in computer word-processing, spreadsheets, and database applications.  (MS Office)
  • Ability to provide a home working office

To apply, please visit our applicant registration page

Acumed is a drug-free environment and an equal-opportunity employer.

SAP Business Systems Analyst - SD/LE/WM/MM Hillsboro, OR, USA Information Technology

Job Purpose/Scope

The SAP Business Systems Analyst's (BSA's) role is to analyze configuration problems and implement solutions in SAP, support the implementation of new SAP functionality, and provide internal customer support. The BSA works with a variety of business functions to design and implement technology-based, business process improvement solutions to increase productivity and profitability.

Duties/Responsibilities:

  • SAP SD/LE/WM/MM (Sales & Distribution, Logistics Execution, Warehouse Management, and Materials Management)
  • Design, develop, test and implement SAP Sales & Distribution, Logistics Execution, Warehouse Management, and Materials Management modules in support of key business applications
  • Analyze business processes and recommend best practices within the assigned functional modules
  • Provide end user support for break/fix issues and process improvement requests
  • Responsible for SAP Order to Cash and Warehouse functionality for the company
  • Expand or modify system to serve new purposes or improve work flow
  • Chart existing business processes in order to define current business activities for the development of procedures and models, develop strategies for enhancing or further leveraging of these processes
  • Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals
  • Prepare and deliver reports, recommendations, or alternatives for improving processes in operating systems across the organization
  • Collaborate in planning, design, development and deployment of new applications, and enhancements to existing applications

Qualifications:

  • BS / BA in Computer Science, Management Information Systems, Business or related field
  • 5+ years of professional IT application development and support experience required
  • 3+ years experience in the operation, analysis, and configuration of SAP ERP applications required
  • Demonstrated experience with business and technical requirements analysis, business process modeling/mapping, methodology development, and data modeling
  • Extensive knowledge in importing data for use in report software, spreadsheets, graphs, and flowcharts
  • Ability to create systematic and manual operations procedures in both technical and user-friendly language
  • Ability to cooperate with key users at all levels with regard to problem resolution and implementation of configuration changes and enhancements to meet business requirements

To apply, please visit our applicant registration page

Acumed is a drug-free environment and an equal-opportunity employer.

Senior Product Development Engineer Hillsboro, OR, USA Product Development Engineering

Job Purpose/Scope
The Product Development Engineer is responsible for development of a product from concept to commercialization. This includes research, planning, idea creation and realization, concept development, specification generation, maintenance of product designs, testing and validation protocols, as well as effective communication with team members, management, and customers.

Duties/Responsibilities
• Create and/or develop designs for potential new product solutions and/or improved product lines, and document the design and development
• Performs mechanical and biomechanics testing
• Participates in Cadaver Labs for internal product development
• Create complete models, drawings, specifications, and related documents required to produce products and prototypes
• Directs other staff on technical aspects across multiple projects
• May provide input to performance appraisals of lower level engineers
• Lead/mentor engineers, product designers, and other junior staff
• Provides input on direction and budgets for internal and external projects
• Leads multiple large cross functional engineering teams on critical projects
• Utilized for getting faltering teams back on track
• Develop potential IP concepts/designs and manage patent application process
• Interfaces with manufacturing, quality, planning, regulatory, and other departments on a regular basis to determine feasibility of new capabilities/concepts/designs
• Write high level documents (white papers, design rationales, technical answers etc.)
• Approve test protocols, test reports
• Creates and proliferates Best Known Methods / creates standards for design practices
• Serve as technical reviewer for business development opportunities
• Communicate effectively with executive team
• Organize and conduct cadaver labs with multiple surgeons
• Develop new surgeon relationships
• Forms relationships with new external partners/institutions both domestic and international
• Presents at External Forums/Conferences
• Defines and implements improvements to department processes
• Direct multiple projects and PDTs independently
• Approve design control documents, and Engineering Change Request (ECRs)
• Creates Standards/Policies/Infrastructure for Design Control activities
• Oversee and review important technical decisions for projects and lead root cause analysis activities, etc.

Qualifications
• Bachelors in Mechanical Engineering, Bio-Mechanical Engineering, or Equivalent with 6-12 years of related experience
• Ability to communicate independently and effectively with all levels of surgeons and demonstrated ability to develop new surgeon relationships
• Effective in organizing cadaver labs internally and externally with multiple surgeons and/or surgeon design team
• Ability to lead large complex projects
• Ability to independently develop solution and intellectual property
• Ability to independently create comprehensive and accurate design control documents
• Ability to effectively support 510k and Technical file submissions (assisted in 5+ products getting cleared/approved)
• Effective as an independent review for multiple projects
• Trusted resource for evaluation of business development opportunities (2+ evals)
• Advance knowledge of relevant surgical anatomy and techniques
• Independent Patent Analysis and ability to write technical product papers
• Expert reviewer of models, drawing and engineering standards
• Ability to investigate new product opportunities and make recommendations based on market/competitive analyses including ROI
• Ability to manage and/or mentor engineers, mechanical drafters and product designers
• Ability to communicate clearly and effectively with executive team and senior management

To apply, please visit our applicant registration page

Acumed is a drug-free environment and an equal-opportunity employer.

Territory Manager - Latin America (home office required on Southeast U.S.) Hillsboro, OR, USA Sales
Job Purpose/Scope

The Territory Manager (TM) is responsible for the sales growth and financial performance of their assigned territory. The TM creates and executes the strategic plan for the assigned territory through the development of distributor relationships, product training and promotion, and competitive analysis.  This includes reviewing and hiring distribution groups, developing strategies to grow Acumed sales in the territory and establishing goals and objectives for the territory.

Duties/Responsibilities
  • Develops and implements long term strategies to increase market share and achieve sales goals.
  • Locates, reviews, analyzes and hires potential new distributors and new markets which present an opportunity to expand Acumed's global market share.
  • Sets goals and metrics for current distributor groups to achieve, monitors progress toward and provides feedback and strategy plans for those groups who are failing to meet objectives.
  • Develops and manages effective relationships with new and existing distributors in order to expand the Acumed trademark.
  • Provides monthly and yearly forecasts by market based on current sales trends, product mix, competitor activities, Medical Education events and new product launches.
  • Gathers data on competitors and analyzes markets to stay up with current competitive climates.
  • Establishes territory pricing, sales and methods of marketing and distribution.
  • Oversees the formulation of marketing strategies and tactical execution including the selection of market segments for special emphasis, promotional and advertising support of sales, and the necessary product specifications.
  • Arranges, organizes, and participates in Medical Education events to support marketing strategies
  • Participates in conventions and professional exhibitions to maintain company image, remain aware of product requirements and new market opportunities.
  • Determines appropriate product registrations for each market and creates launch plans in support of those registrations.
  • Maintains bottom line sales through financial analysis in support of special, expansions and investment pricing proposals.
  • Liaises with Product Marketing, Business Services and Marketing Communications to create trade show direction and focus, ensures the appropriate marketing collateral is ordered and delivered.
  • Trains and assists with Acumed field representatives regarding products and competition.
  • Monitors and supports all international orders as the main liaison between Acumed and assigned territories distribution groups.
Qualifications
  • Bachelors Degree in International Business or related field required
  • Two or more years of experience in medical device sales management preferred.
  • Demonstrated understanding of international regional marketing and business practices.
  • Demonstrated ability to handle customer product questions and objections in a way that is consistent with sales training methodology.
  • Knowledge of healthcare industry and trends.
  • Must be able to travel (fly and drive) regularly.
  • Demonstrated ability to work collaboratively and independently in a cross-functional, team oriented environment.
  • Strong interpersonal and relationship management skills, demonstrated ability to interact with other professionals to gather and disseminate information.
  • Strong attention to detail, tolerance for time pressure deadlines and the ability to manage multiple priorities.
  • Strong analytical skills and the ability to deliver results with multiple and complex projects.

To apply, please visit our applicant registration page

Acumed is a drug-free environment and an equal-opportunity employer.

Vice President, Product Development and Engineering - Medical Device Hillsboro, OR, USA Other

Job Purpose/Scope

The Vice President, Product Development and Engineering (VPPDE) defines the product development methodology to support Company strategy, product strategy, and product integration into the current product portfolio. He or she establishes, monitors, and maintains systems and procedures to ensure high-quality, on-time, and cost effective products.  The VPPDE drives improvements in processes and technologies which enhance the Company's overall product portfolio offerings, competitive market position and Company profitability.  This role will lead direct and indirect reports to execute all aspects of the product development and innovation process.  The VPPDE oversees Research and Development including Prototyping, Design and Sustaining Engineering and is a member of the Company's Executive Team. 

Duties/Responsibilities

  • Manages all product development and release efforts; prioritizes projects to drive Acumed's product development and launch roadmaps, including focusing on scope and cost impacts with flexibility to accommodate changing priorities and deadlines.
  • Oversees activities of business concerned with research and development, new product development, and sustaining engineering activities; research, identify and evaluate potential new products for new product development.
  • Recommends improved engineering strategies and practices based on market research and competitor analyses; directs implementation and execution of engineering policies and practices.
  • Ensures coordinated communications regarding product development timelines and project status among all stakeholders.
  • Identifies creative, innovative, and relevant technical and product category opportunities to facilitate growth and development of the product portfolio.
  • Anticipates, identifies and internally communicates potential business risks related to product development; offers strategic and tactical solutions to meet goals.
  • Develops and trains staff to ensure appropriate skills/behaviors are present to achieve strategic objectives. Performs annual performance appraisals for direct reports.
  • Establishes and executes functional area budget and key performance objectives for Product Development, Engineering, and Research and Development.
  • Ensures resources are available to support Acumed's planned level of growth in existing and new product activities and operations through effective review and planning.
  • Ensures all team members maintain understanding, knowledge and compliance with AdvaMed Code of Conduct related to HCP interactions.
  • Participates in the development of the Company's plans and programs as a strategic partner, particularly and specifically from the perspective of the impact on products.
  • Provides leadership guidance and mentoring to direct reports. Develops and implements solutions to organizational challenges by leading and coaching others through changes. Fosters a culture of accountability and ownership within the department.

Qualifications

  • Requires BS in Engineering or related field, Masters of Business Administration preferred.
  • Requires 15+ years relevant experience in orthopedic medical device development and manufacturing including demonstrated success working as a member as a team in a senior leadership role.
  • Strong innovation mindset and background.
  • Experience directing large teams in areas of product development, project planning, and design reviews to achieve on-time and on-budget delivery.
  • Strong analytical skills and experience interpreting a strategic vision into an operational model.
  • A highly energetic, action- and deliverables-oriented technical expert who possesses the combined skills and characteristics of leadership, innovation and teamwork to create and maintain a high-performance Engineering organization.
  • An effective communicator, with strong verbal and written skills.
  • Strong commitment to developing team members.
  • Sound technical skills, analytical ability, good judgment and strong operational focus.
  • Strong business acumen as well as financial literacy.
  • Energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image.
  • Well-organized and self-directed individual who is a team player.

To apply, please visit our applicant registration page

Acumed is a drug-free environment and an equal-opportunity employer.

Acumed is an equal opportunity employer. All qualified applicants will receive consideration for employ ment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.

As an equal opportunity employer, Acumed is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying to Acumed and need special assistance or accommodation, please contact us at recruiting@acumed.net.

EEO is the Law Poster
Acumed EEO Policy Statement
Acumed participates in E-Verify. Details in English and Spanish.
Right to Work Statement in English and Spanish.